Application and Development Prospect of Digital Transformation in Public Sector

Jiawei Tong

Abstract


The connection between policymakers' customers (i.e., people) and providers (i.e., public institutions) has undoubtedly changed as a result of digitalization and the adjustment of administration to the digital age. Given the evolving nature of politics, the term "e-governance" is the one that is most frequently used to describe the outcome of this digital change. This special issue focuses on digitalized public services by examining methods and difficulties in their creation, consumption, and assessment. This paper discusses the application benefits and growth prospects of digitalization associated with project governance in the public sector, so that it would make it better serve life and production, in order to better promote the application of digital technology in the public sector and promote the development of e-government.


Keywords


Digital Transformation; e-Government; Public Service; Digital Economy

Full Text:

PDF

Included Database


References


Janowski, T. (2015), “Digital government evolution: from transformation to contextualization”, Government Information Quarterly, Vol. 32 No. 3, pp. 221-236.

Carcary, M., Doherty, E. and Conway, G.A. (2016), “Dynamic capability approach to digital transformation: a focus on key foundational themes”, 10th European Conference on Information Systems Management: ECISM 2016, Evora.

Shin, S.-C., Ho, J.-W. and Pak, V.Y. (2020) “Digital transformation through e-government innovation in Uzbekistan,” 2020 22nd International Conference on Advanced Communication Technology (ICACT) [Preprint].

Westerman, G., Tannou, M., Bonnet, D., Ferraris, P., & McAfee, A. 2012. The Digital Advantage: How Digital Leaders Outperform their Peers in Every Industry. MIT Center for Digital Business and Capgemini Consulting.

Luna-Reyes, L.F. and Gil-Garcia, J.R. (2014), “Digital government transformation and internet portals: the co-evolution of technology, organizations, and institutions”, Government Information Quarterly, Vol. 31, pp. 545-555.

Cziesla, T. (2014), “A literature review on digital transformation in the financial service industry”, Bled eConference, Vol. 18.

Murphy, J. (2005), “Beyond e-government the world’s most successful technology-enabled transformations, executive summary”, INSEAD the Business School for the World, pp. 1-124.

Tate, M., Bongiovanni, I., Kowalkiewicz, M. and Townson, P. (2018), “Managing the ‘fuzzy front end’ of open digital service innovation in the public sector: a methodology”, International Journal of Information Management, Vol. 39, pp. 186-198.




DOI: https://doi.org/10.18686/esta.v9i4.288

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Jiawei Tong

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.